• Show the Love for Valentine’s Day

    Heather HickmanWhether you have already been stung by cupid, are still waiting for the first arrow to strike, or have spent the past year plotting the demise of that pesky cherub, there is no escaping the fact that it’s nearly Valentine’s Day.

    I’m a big fan of the Japanese version of Valentine’s Day. On February 14th it is only the women that give gifts (traditionally chocolate) and then on March 14th there is “White Day” where the men give more impressive gifts like, ooh, I don’t know… Louis Vuitton bags and Gucci shoes… genius, right?

    Anyhow, I digress… regardless of your feelings on the matter, Valentine’s Day is BIG business, over $15 billion last year in the US alone, and my assumption is that you would like a piece of the heart shaped pie, yes?

    Yet, much like the rules of dating, there are rules for Valentine’s Day promotions:

    Rule 1: Remember your brand
    When planning any type of promotion or event, you must start by ensuring you do not deviate too far from your brand image. It can be tempting to go overboard with hearts and candy, but remember the best way to sustain business is not to position yourself as a “pampering treat,” but rather a health conscious necessity. Keep it simple and keep it branded!

    Rule 2: Think big picture
    Valentine’s Day is the perfect time for treatment promotions to gain new clients, but the key is to retain them. Look at introducing treatment promotions for February that have an incentive attached to rebook for a follow up treatment in March.


    Rule 3: Climb outside of the box
    Gift Certificate promotions are great, but maybe it’s time to get a little more creative to stand out from the crowd? How about a couple’s workshop on foot or shoulder massage techniques? Charge a workshop fee that is redeemable against product purchases or treatment bookings made on the night of the event, (remember, you need to gain AND retain them).

    Rule 4: Don’t discriminate
    The singletons need love too… target your single clients through direct email and your social media outlets and encourage them to bring an unattached friend to your “Single and Sensational” event. Incorporate skin lessons and short targeted treatments like eye rescue or lip renewal. Don’t forget to make it fun; maybe have some music, a healthy cocktail (remember your brand) and a goodie bag with an incentive to come back and book a full treatment with you.

    Rule 5: Share the love!
    Valentine’s Day is all about showing some love, so how about sharing it? Charge a registration fee for any event or promotion you introduce this month and donate the proceeds to your favorite non-profit organization; embedded generosity goes a long way… even with that persistent cupid!

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