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  • 4 Simple Ways to Spark Your Career Success

    As skin therapists we have all at one time felt frustrated when appointments seem scarce, the salon is slow or retails sales are not up to par. However, don’t let these bumps in your career put out your fire! In an industry that can be fiercely competitive, you have to channel your passion, ignite your spark and show the world that you know and love skin. Remember, YOU are the skin therapist that is going to be changing lives (or at least skin health!). The advice is simple…get obsessed, become a true skin enthusiast and an expert in your craft—and most importantly, believe in yourself. The fact is, you already know how to be successful; you may have just gotten distracted for a moment. Let’s get re-focused! Confidence brings clients and if you share this same sense of passion for the industry, then read on for ways to spark your success.

    Get empowered through education

    The best way to learn and experience what is going on in the industry is to continue your education in and outside of the treatment space. Many of us found our way into skin care by actually being a client first; receiving treatments from another professional is an excellent way to experience various techniques and to get inspired. The industry is constantly changing and evolving, and we must be able to do the same. Take the time to strive towards your professional best by staying up to date on product innovations, learning new techniques and ingredients. Whether this is online, in the classroom or receiving a treatment, education = empowerment and clients are seeking that type of elevated training in a therapist.

    Make the connection

    General networking events are a great way to meet people, however, take a moment and think—where are you making your most impactful connections that not only inspire you but the business you’re in as well? Kick start your philanthropic spirit by getting involved with groups or initiatives that create meaningful relationships, where people want to propel each other’s success. Client’s like to do business with professionals who do good. Get involved and give back.

    Don’t know where to start? Visit Dermalogica’s FITE page for ideas and resources.

    Put your PR On

    Consider this as your personal rave, your personal reputation, your passion re-ignited. Take charge of brand YOU by sharing with your clients why you love what you do and why you are the best. Are you an exceptional brow specialist? Are your extractions painless? Is your massage the best in the city? This is not the time to be bashful about your talents. Be proud of what you do, as there is nothing wrong with bragging as long as you can back it up. In other words, you’re kind of a big deal.

    Get local on your social

    Even if you don’t have a million followers on Twitter, you do have local raving fans and they want to know what you recommend for treating the skin. With social media you can create that instant connection with clients and even gain a few new ones in the process. Your advice on skin health can be given anytime, any day by posting about what you do on Instagram, Twitter, Facebook, etc. Clients want to be educated and will readily read and re-post your skin care secrets. Don’t be shy about your healthy skin tips, embrace your inner expert and share! You can even fill up that empty spot in your schedule by using your social media to instantly alert clients that you have an opening versus calling them. Trust me, they are checking their Facebook page more often than their voicemail.

    Use these simple steps to spark your professional success and growth. It’s time to put your newfound confidence to work and invest in creating the career that you deserve!

  • New Year, New Strategy—PR Tactics to Broaden Your Business Scope

    Lori MacGregor Considering adding PR to your marketing strategy this year? Consider this: PR, generally understood as securing third-party endorsements for your brand, is widely thought to be more influential (and less expensive) than advertising. That said, it’s called “earned media” for a reason—good PR takes effort and a dedication to building relationships with journalists, online influencers, and consumers over time. If you’re willing to put in the work, you can reap the benefits for years to come.

    Here are five ways to use PR to boost your business within the coming year.

    • Develop a press kit, a collection of assets that communicate the key message points and vision for your business. Press kits typically include a company backgrounder, service menu, location images, and a bio on the business owner or key staff. You might have printed copies to hand out, but most media prefer digital.

    • Connect with media influencers. Note local media outlets such as city magazines, newspapers, blogs, and TV news, and invite the appropriate contact in for a complimentary treatment—media will be better able to capture the spirit of your brand if they experience it first-hand. Reach out via email, briefly explaining what makes your business, staff, or menu unique. Then, roll out the (figurative) red carpet: confirm details the day before, give a full tour of the space, and ensure they are booked with your top-performing talent. Remember the old adage: you never get a second chance to make a first impression!

    • Provide unique content. Reporters cover news, so they’ll be motivated to cover a business that’s just opened or expanded, a seasonally-relevant skin treatment, expert tips that consumers can try at home, or local stories that benefit the community. Many publications plan weeks and months in advance, so be ready to preview your unique summer skin treatment in March. Be thoughtful about outreach; contact only with newsworthy topics, and never badger a writer with calls or emails. You want to build a relationship; be respectful and understand that if an idea doesn’t work, there may be another opportunity down the road.

    • Team up. There’s power in numbers. Partner with local businesses to create a neighborhood event, where guests receive exclusive deals, previews, or add-ons when they attend. Invite local business owners, customers, bloggers, and social media influencers, and encourage them to post photos on their social media channels, tagging your business. Social media is powerful media!

    • PR your PR! Amplify your accolades. Add press clips to your website, create display sheets for shelves, and highlight wins on social media. Always thank each journalist for coverage. Do it publically over Twitter, privately via email, or more personally with a handwritten note. You’re not obligated to send a gift, but complimentary product will keep your business top of mind as they plan their next story or segment.

    Adv. vs. PR